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What is the 10Y repairability commitment?

Moulinex is committed to repairing electrical products for up to 10 years throughout Europe.
Because protecting the environment and the fight against waste are our major concerns.

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Moulinex
On your side

Our products are designed to be easily repaired, dismantled and reassembled.

 
A very large number of parts are stored separately
(40,000 references stored in France for Europe)
 
in order to repair what is necessary and at the lowest cost.

 

Moulinex engineers are continually proposing modifications based on operational feedback to ensure that the new generations of products are even easier to repair. Each new reference of finished product is certified with the label "Repairable Product 10 years".

Moulinex is committed to keeping for 10 years on average after purchase, all technical parts for virtually all products *.

10years

To ensure immediate availability of spare parts, half the stock has been stored in anticipation for the coming years, for products that are no longer manufactured.

5,7 Million parts over 15,000 m2

The cost of repair is often less expensive than replacing a product,
particularly due to the lowering of prices of spare parts (30% on average since 2012). A repair does not alter in any way the quality of the product, and limits the environmental impact of waste.

* More than 95% of Groupe SEB products sold in Europe in 2016 are repairable (22% of those require a maximum of one or two parts that are unavailable at a "reasonable" cost in order to be repaired).

Moulinex near you

The best service for your products is provided by professionals trained by Moulinex, who will always look for a solution to help extend the use of a product.
Today, more than 6,500 authorised professional repairers are working with you to ensure the sustainability of the products throughout the world, whatever the country of purchase or use.

Click on the button, to find your nearest authorised repairer. Remember to first use our online help resources
to see if a solution already exists among the many sources online.

Find a repairer    Frequently asked questions

6,500 professional repairers

Repairability is easy

On a simple visit to your authorized centre, the faulty part of your Moulinex product can be quickly replaced.
This helps to guarantee the repair of the product beyond the warranty period and for many years.

This allows a product failures to be repaired for many years even after the guarantee period.


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3D printing
to make repair easy and use your products longer

To ensure a lifetime supply of certain plastic parts, Moulinex has been testing since May 2016 the first products repaired with 3D printed spare parts.

See the Video
We now realise that these are products that deserve a long life"
Alain Pautrot - VP Consumer Satisfaction See the interview

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